Definition
A chatbot is a computer program that talks with people through text or speech. It can answer questions, give instructions, or help with tasks. Some chatbots use artificial intelligence to create new replies, while others choose from prepared answers. Chatbots matter because people use them for learning, customer service, and everyday help. They can sometimes give incorrect or confusing answers, so it is wise to check important information.
How to explain chatbot to your child
A chatbot is a computer program you can talk to. You type or say something, and it sends back a reply. It may help answer questions, but it can make mistakes.
Try using this in a calm, casual conversation rather than turning it into a lesson.
Here’s how to think about it
Think of a chatbot like a library help desk on a screen. You ask where to find something, and it gives you directions or information. Sometimes the directions are helpful, but you may still need to check with a trusted adult or another source.
Learning Check
What is a chatbot?